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Despatch time: 98% of orders which we receive before 3pm are despatched the same day. However, some orders may experience slight delays due to security and other reasons. If you need your order urgently, we advise you or place your order as early in the day as possible.
Delivery: Two standard delivery options are available for UK mainland- Royal Mail and courier. If your order is small/light enough you will be offerd the choice of Roayal Mail or courier at the checkout. For larger orders, only the courier option will be available. All Royal Mail orders are sent via standard first class which is not a tracked service. Courier delivery is either economy or 24 hours service (from time of dispatch) and fully trackable. You can select your preferred delivery method at the checkout. We currently do not ship outside of the UK.
Delivery Restrictions: Some products, noteably laptops and PCs, can only be sent to UK Mainland addresses.
Delivery Destinations: We currently only ship to the UK.
Fr.ee Delivery: We do offer a range of `Fr.ee Delivery` products. When you purchase one of these, delivery for your entire order will be fr.ee of charge, regardless of the number of items you order. Products which have this fr.ee delivery feature are marked as such both in the category listing pages as well as the product description itself. In addition, you can see all of our current fr.ee delivery products by clicking on the `fr.ee delivery` banner on the right hand side of the website.
Condition of Goods : Most of our products are brand new and come with a full 12 months manufacturers warranty. We also sell `as new`, `refurbished` and `used` items (particularly laptops). The condition of all goods is clearly stated in the descriptiion and product overview, as wll as the warranty period.
Contact: You can get in touch with us either by telephone or email. We have a contact form available on our website where you will also find our telephone number.