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At
BigPockets.co.uk we strive to serve you to the
best of our abilities and maintain the highest level of customer support.
But dont just
take our word for it have a look at
what some of our great customers have
said about us...
You guys are just fantastic, all the information about my order to hand even when it was loaded onto the van for delivery. I love Big Pockets and never had any problems, keep up the brilliant work guys. Now in the words of Arnold thingamebob Ill Be Back :) Tommy Higgins
(Tommy Higgins Barrhead Glasgow)
How can you afford to NOT use Big Pockets?
Ive been a returning customer for several years now, and have never had ANY problem whatsoever with BPs customer care.
Were customers, and they care!
Theyre quick and helpful.
Honest and reliable.
Yeah, sure, Ive had problems with some items, but its always been sorted out with very fast and efficient service.
Their prices are virtually unbeatable, and delivery very fast indeed.
Their stock range is getting somewhat more obscure from a computer orientated point of view (why would anyone wanting crocodile curry or an electric blanket look at a computer supply website?)
Who knows, but it works!
keep up the good work Big Pockets.
And to any potential customers reading this before placing your first order ----
Go ahead and order you wimp!
Its cheap
Its fast
and its FUN!!
(Malcolm Doughty)
I absolutely love this site, easy to find items and very fast delivery and cheap prices, thankyou bigpockets.co.uk
(Declan, UK)
The service of Big pockets staff is second to none a special thank you to Blake. Keep up the excellent work.
(Jim (Belfast))
My comments are endless, I dont think i have ever seen a company thats so cheap! Communication is A and I am truly satisfied and will be shopping here for years to come!!
(Ozgur Mehmet, UK)
Incredible price, service, and communication. I am delighted with my order and have saved over £100!! Thank you BigPockets. You have been added to my favourites and certainly hope to deal with you again.
(Chris B. Lytham St. Annes)
I have been a regular customer now for a couple of years and I have yet to be disappointed.Great service and prices.Can`t ask more than that.Keep up the good work.
(Grandad(71) Lincs)
I don`t know how BP went under my radar for so long - great range, insane prices, and excellent service. I can see myself coming back again and again.
(Mark, St Helens)
Every time I buy from this website I`m amazed by the speed of delivery. How do you do it?! I ordered saturday night & it arrived monday 8.30am. Second to none - thank you
(Mark, Oxford)
Super Service....quick and nicely packaged. I love my MP3 player and my Game Machine. I felt safe using my credit card with the extra checks in place. Congratulations BigPockets I will use you again...x
(Elsie aged 70 (Cheshire))
I ORDERED SEVERAL ITEMS YESTERDAY AND WAS ASTONISHED WHEN THEY ALL ARRIVED THIS MORNING, ALL EXCELLENT QUALITY AND VERY WELL PACKED.WITHOUT DOUBT THE QUICKEST SERVICE I HAVE EVER RECIEVED BUYING ON-LINE. ALL IN ALL THE SERVICE WAS FAULTLESS I CANNOT RECOMEND THIS STORE HIGHLY ENOUGH. (PS. GREAT VALUE TOO!)
(A.MAHON OLDHAM)
I First use Bigpockets In December 2005 As Another Online Store Let Me Down After Purchaseing From Them For A Few Years, But Big Pockets Are Helpful Quick To Answer The Phone And Help Their Customers With Any Question They May Have
The Staff Are Knowledgeable About The Products They Sell And Very Friendly
All The Orders I Have Place So Far Big Pockets Have Not Let Me Down
Big Pockets Is Now My First Chooice For Pc Equipment Media Plus Much Much More
They Have All You Could Ever Need At Fantastic Prices With Lightning Fast Delivery
I Hope They Go From Strenght To Strength
Thanks
(Pete LEICESTER)
I would like to praise bigpockets for 2 recent returns I made when my dvd-rw`s stopped working after 8 months of very little use. I have bought quite a bit from big pockets over the past year or so. Good product range and prices cheaper than the high street. Delivery is usually fast. And now thanks to `Blake Brett` from customer services, all the supporting staff and Bigpockets itself, I say this is a top notch company with top people. The service is great. Well done and thankyou very much.
(Steve R, Brighton)
CHECK OUT THE NEW HIGH STREET RETURNS SECTION IF YOU WANT A BARGAIN....I JUST BOUGHT A SONY SURROUND SOUND SYSTEM FOR VIRTUALLY HALF THE PRICE OF OTHER RETAIL STORES...WAS EXPECTING IT TO BE A BIT SCRUFFY SEEING AS IT WAS A RETURN BUT TO MY DELIGHT WAS PERFECT ! EVEN IN ORIGINAL PACKAGING ! DIDNT SEEM LIKE IT HAD EVEN BEEN OPENED...THINK I MIGHT BE GETTING SOME MORE STUFF VERY SOON FROM THIS SECTION IF THIS IS THE QUALITY - LEE
(LEE WEST MIDLANDS)
Well what can i say |||| I read all the comments on here, after being recommended to the site by my son. I placed my order on Monday morning 9/01/06 and at 11am Tuesday 10/01/06 it arrived ....FANTASTIC. would recommend to anyone... The Price(Lightscribe) and service 1st Class
(Andy - Billericay Essex)
I have had a few orders from this company now and I must say I am more than happy with the whole package. Quick delivery, no nonsense stuff, just what we want. Thanks
(John - Isle Of Man)
i have been buying from bigpockets on a regular basis for the last 3 to 4 months now. everyone there is always helpfull, 99.9% of what i want is in stock, i can go and collect (as im not that far away) and pay with cash, all i can say bigpockets is good luck for the future and dont change except for the better if thats possible
(neil. worcester)
have ordered 6 times now and been very happy with price and quality. no beats your prices and the delivery service is fantastic. will carry on recommending you too everyone as you were recommended to me in the first place. keep up the good work BIG POCKETS.
(Jay-Cornwall)
Always loved using Big Pockets - quick service - always well packaged - friendly staff..... they are the mutts nutts !
(Kebab Shop Owner - UK)
i too must add my comment. i ordered blank dvds in the early hours of a thursday morning by 10am on friday the van was at my door with my parcel fantastic service well done!!! I too will tell my friends about your site keep up the good work.
(john ayrshire scotland uk)
Ordered my discs on Monday afternoon, got the e-mail on tuesday to confirm they had shipped, checked interlink`s website with tracking number, they`d been awaiting collection at the local depot as per my request since Tuesday morning. great service combined with low prices keeps me coming back (oh yes and the ever changing range of gadgets and boys toys)
(Stuart, London(ish))
**EASY TO NAVIGATE WEBSITE,CHEAPEST QUALITY PRODUCTS ON WEB OR ANYWHERE ELSE FOR THAT MATTER, GREAT CHOICE OF PRODUCTS, GOOD COMMUNICATION,VERY WELL PACKAGED & VERY FAST DELIVERY,I HAVE USED ON NUMEROUS OCCASIONS & INTEND TO CONTINUE , I RECOMMEND HIGHLY 5 STARS**
((MERV CAMDEN LONDON))
I have recently used this site and all I can say is EXCELLENT ! all round service from use of site, customer service through to delivery ...... I will be using this site again and again ... thanks Big Pockets.....
(Branden - Northants)
Along with all the testimonials I can only confirm the service and delivery promises were kept, and in my opinion bettered beyond my wildest dreams, well done to all concerned.
(Christopher - Leeds)
I Ordered DVD`s From A Company & Still Waiting For Them Two Weeks Later, I Ordered From Bigpockets On Sunday Night & My DVD`s Were Here On Tuesday Morning, Very Pleased With Service & Will Be Using All The Time From Now On, Well Done Big Pockets!!
Peterhead Aberdeenshire.
(Mark C, Peterhead.)
Placed order on site 7pm last night my parcel arrived 11am this morning...excellent service & excellent prices
(STEVE......GRIMSBY)
I placed my first order on Monday morning at 10.30am.
Yesterday I received an e-mail saying goods had been despatched. They arrived at 10.00am this morning by
courier. It was an amazing turn around. Even 1st class mail takes several days to arrive here. Thankyou very much.
(Maureen Isle of Wight.)
I have used your services a few times and every time I am impressed with the Quick response and delivery the parcelcervice from the UK to Germyany is even quicker than the one we have within Germany
Your Helpline is also very good and I am impressed with your afterservice. All in all highly recomendabele
Special thanks to Jodi
(Jutta, Black Forest, Germany)
i buy all my dvd discs and have also purchased other electrical offers...and can i say super fast delivery speed..order before 3pm always delivered to me following morning...superb!!!!!
(Andy-livingston scotland)
Used Bigpockets for ages now..ordered my PC on Friday, got it delivered Monday morning. Wasn`t expecting it to be so fast! Also a word in for Richard who answered my emails promptly and helpfully ;) Louise
(Louise, Glasgow, UK)
As Victor Meldrew would say 'I DON'T BELIEVE IT'!!!!!!!!!!!!!!!!
I placed an order around 5:45pm 18th Aug
This morning around 8:30am 19th Aug a knock at the door.
I thought what has Mother ordered now! Then found it was a parcel for me from you!
EXCELLENT SERVICE
(Keith M - UK)
Excellent service,fast delivery of item.....truly a five star online shop and the cheapest but good quality you can ever get around
(Paul & Cerni - Kent)
I have used Bigpockets few times and I have never ever had a better service, quick delivery and good prices all in one shop, excellent, keep it up.
(AJ, Lancaster)
Placed my first order with Bigpockets late on Tuesday and my goods arrived at 8.45am today Friday, I am well pleased. Also when I placed my order I was prompted to answer security details to further protect my Barclaycard transaction. Free delivery and the best price for my lightscribe CDs a very attractive deal. Thank you, will certainly be back for other goods from your vast range.
(Ros W-S. West Sussex.)
Bigpockets are number 1. Friendly helpful staff, and great quality stuff at real money saving prices. Why cant other stores/shops follow your example?
Pleasure to use and will always use 10/10
(Kvin Hereford UK)
I have used bigpockets for all my DVD`s and cases and since i first used their service until my last order i have been nothing but pleased with their service...i will stay a returning customer...10/10
(Alejandro,London)
Nice website with a good improvement. French version is very welcome, it increases the trust that we can put in foreign online shopping.
Have been using bigpockets for 3+ years, always a real good deal. Everything goes well, from the order to the fast delivery !
Thanks for the service !!
(Olivier, Montpellier, FRANCE)
First time using big pockets, Its a great service as well as a speedy delivery and without a doubt I will be ordering again very soon.
(Maria, London)
Service is second to none I am a home user I find you products very good quality and value how do you do it. I am always finding something new on you web site. I recommend you to all my friends
(Alan P North Wales)
Just great! keep it up BigPockets
(jez uk)
Very good service. Very impressed with your speed delivery !
((France))
BigPockets Uk has got to be the best service on the net. I have used your services many times and never yet had a problem. The Staff are so friendly and helpful and an altogether good, fast, reliable service. A big congratulations to all concerned.
(Roy .. Scunthorpe)
Very impressed with your site and service
It makes a change to get good service nowdays
keep up the good work
(Albert - LONDON)
Must congratulate you on your superb service. I ordered goods on Saturday and they were delivered at 8.10 am today. ( Tuesday )
Products are fantastic value also.
Well done Big Pockets, you have a VERY satisfied customer.
(David - UK)
Great Great Great everything i wanted at such a low price .!
(James Uk West Bromwich)
i keep coming back for more so bigpockets is the place to be for everything from laptops to marker pens.i cant praise you guys highly enough.keep up the good work.bigpockets rules.
(rich,rugby)
Just a little note to thank you for your effort when I messed up my last order. I duplicated it by mistake and called this morning to explain and cancel the duplicated one. Your staff are very good and understanding. Great Website, great prices, great goods, great service...I'll be back. Cheers
(David - UK)
Thanks for your email. The package was re-delivered the same day I called the depot with the number you sent me. Excellent customer service! Thanks to you I was able to contact them right away and everything went fine. Just
wanted to say -- GOOD JOB! WELL DONE!! THANK YOU!!!
Colin MacInnes
(Colin - UK)
Good, fast, reliable service. I've past your info to a lot of people who use you and would say the same cheers Paul
(Paul - UK)
First class Website,fast delivery and the cheapest on the internet
(Ray - UK)
I was recently in a `major PC selling shop` and some guy in the queue was quoted £25 for 100 CD`s - I told him about your 100 CD`s for £8-£10 deal. He promptly called over a dozen or so of his friends, took your details off me & marched out.
Much to the disgust of the PC shop staff!
Excellent service, superb prices. And, if you visit to collect your items - jolly nice people as well.
(Dave - West Midlands)
great service! I ordered at 4.30pm on Thursday and had my discs by 9am the next morning!
(Bob, UK)
I have received items ordered all ok many thanks for your excellent service
(Anonymous)
Dear Jodi,
I received the replacement this afternoon. Thanks a
lot for replacing the broken/damaged CD cases and for
being so fast!
Excellent point for "Big-Pocket" - I will advise this
site to many of my friends.
(Karyn - UK)
Thank you. Very efficient service. More than satisfied with products received :-)
(Nadia - UK)
i just wanted to say WOW!
i ordered my products last night, and couldn,t believe it, when about 15 minutes ago they turned up at my door! so thats mega low prices, cheap delivery for what we're buying (they are heavy!) and super duper fast delivery! well done bigpockets! i can still recommend only one company to my friends for there cd/dvd needs....yours!
(ian - UK)
Excellent service and communication - well done !
(UK)
dear sir i would like to thank you very much for your prompt service & delivery service it is like going into town & shopping tomorrow but for today thank you trev
(Trev - UK)
You cannot improve on what is already an excellent service.
(UK)
I have been using Big Pockets for about a year now, The service is excellent!, keep up the good work.
(UK)
You're all doing a great job !! all staff should be given a little night out or something :)
(UK)
just a little bit more choice but apart from that...perfect
(UK)
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